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Listening to Our Tenants: A Summer of Community Pop-Ups
This summer, the Ark Housing Team travelled across Northern Ireland, hosting Community Pop-Ups and Scheme Walkabouts to connect directly with our tenants. These engagement events were all about listening to your voice and understanding what matters most to you. We wanted to hear your opinions, perspectives, and ideas on how we can improve our services.
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Ark Housing Stages "Question Time Special" at Feile an Phobhail
Ark Housing recently hosted a pivotal panel discussion, "Weathering the Storm: Exploring the Homelessness Crisis in Belfast," as part of the Feile an Phobhail Summer School.
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Cutting of the Sod Marks Milestone at Tillie & Henderson Shared Housing Development in Derry City.
A significant investment of £24m, which includes approximately £14m in capital funding from the Department for Communities, and £10m from Ark Housing Association, is set to transform the former Tillie and Henderson shirt factory site in Derry City.
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New Comprehensive Guide Launched to Help Tenants Understand Damp, Mould, and Condensation
Ark Housing is pleased to share a valuable new resource developed through the collaborative efforts of the Chartered Institute of Housing (CIH), the NI Federation of Housing Associations (NIFHA), and fellow housing associations. This comprehensive guide has been created by industry experts with the primary goal of assisting tenants in understanding and identifying the differences between damp, mould, and condensation.
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Your Voice Matters! Ark Housing's Community Pop-Ups & Scheme Walkabouts Are Back!
We're excited to announce the return of our popular Community Pop-Ups and Scheme Walkabouts across Northern Ireland! This is a fantastic opportunity for you to connect directly with Ark staff, share your experiences, identify areas where we can improve, and raise any concerns you may have about your homes and communities.
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Your Voice Matters: Tenants Forum Annual Dinner
Ark Housing recently hosted the Tenants' Forum Annual Dinner at the newly opened Black Mountain Shared Space, a cross-community venue offering a diverse range of activities for residents.
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Ark Housing Sponsors Team Northern Ireland at the Homeless World Cup
Ark Housing is delighted to announce our sponsorship of Team Northern Ireland as they prepare to compete in the Homeless World Cup in Seoul next week. This prestigious tournament is more than just a football event; it is a powerful platform that transforms lives and reshapes societal attitudes towards homelessness.
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Connect with Ark Housing: Join us at our Community Pop-Ups this August
Ark Housing is bringing our Community Pop-Ups to your neighborhood this August! These events are designed to develop open communication between tenants and our team, ensuring your voices are heard and your needs are met. Join us to share your thoughts, address any concerns, and help us identify areas for improvement.
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Out of Hours Repairs
Important Update: New Out of Hours Emergency Number for Tenants We are pleased to announce an important update regarding our Out of Hours (OOH) emergency maintenance service. Effective from 17:00 on Wednesday, 19th June, tenants are advised to contact our new emergency number: 03301 233337.
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COST OF LIVING PAYMENTS
The Department of Work and Pensions (DWP) has announced that Cost of Living payments will begin to be issued at the end of April 2023.
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STAYING WARM GUIDE
A new information booklet has been developed by the HACT NI Community Investment Network.
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TACKLING ANTI-SOCIAL BEHAVIOUR
A campaign to tackle antisocial behaviour and promote good neighbourhood relations has been launched by HACT NI.