Get Involved

Get Involved

Tenant Participation is an essential part of our work, and we continually seek to maximise opportunities to ensure that our tenants are meaningfully involved in shaping our services at an operational and strategic level.

The Benefits of Tenant Participation

We recognise that good tenant engagement can bring so many benefits, not only to our tenants, but to our own organisation and staff including:

  • Improved service delivery;
  • Better knowledge for both tenants and staff;
  • Better communication and trust between staff and tenants;
  • Better value for money- as the services being delivered meet the needs of our tenants;
  • Informed and knowledgeable tenants;
  • Increased job satisfaction for staff;
  • Increased tenant satisfaction

Our Tenant Participation Strategy

Our Tenant Participation Strategy which was developed following consultations with our engaged tenants and tenants forum sets out our key goals for developing tenant participation opportunities over the next five years.  

Read our Tenant Participation Strategy

Tenant Participation Action Plan

Please click here to read our Tenant Participation Action Plan for 2023-2024 which has been developed in partnership with our Tenants Forum.

Ways to ‘Get Involved’

We offer a wide range of engagement opportunities which ensures that our tenants can get involved in a way that suits them.  Our Tenant Participation Leaflet outlines the various ways in which our tenants can get involved. 

Read Our Tenant Participation Leaflet

If you are interested in becoming involved or have any other suggestions on how we can involve you that has not been included in this menu, please contact Kelly Foster, Community Investment Manager either by email to or by phone 028 9075 2310.

"We fully support tenant participation and two way engagement with Ark Housing Association. We feel that good communication and transparency can only be beneficial to both parties. We encourage involvement with ARK to enable them to identify the vulnerable and their particular needs"
– Chair of Ark Housing Tenants Forum

Tenant Participation Activities Calendar

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Get Involved