Housing & Customer Services Manager

Ark Housing Association based in Belfast is a progressive Housing Association with ambitious plans for growth over the next five years. We are seeking to recruit an experienced and self-motivated individual to join our organisation as Housing & Customer Services Manager.

Closing Date: 20/12/2024

Reporting to the Director of Housing, the successful applicant will be responsible for providing a high-quality, efficient, and effective, housing & customer services in accordance with board, stakeholder, and regulatory requirements. 

Core Areas of Responsibility

Leadership & Management

Customer Engagement & Tenant Participation

Service Delivery, Service Improvement, & Performance Management

Policy Development & Business Planning

Procurement & Contract Management

PR & Communications

Data Protection

Equality

Title File Size
Advert Housing Customer Services Manager 58KB
Equality Monitoring Form 19KB
HCS Manager Candidate Briefing Pack 236KB
HCS Manager Candidate Briefing Pack 346KB
Application Form 196KB

Published on 29/11/2024