In cold weather it is important that you keep your house as warm as possible if you are out during the day. If you will be away for a long period during cold weather you should notify the Scheme Supervisor (if you live in sheltered housing) or the office.

If you have a burst pipe:

• Turn off the water supply at the main stopcock, this is usually located under the sink.
• Report the repair to the office or the Scheme Supervisor, if you live in a sheltered scheme, immediately.
• Turn on all taps to drain the system.
• Turn off the immersion heater.
• If you have an open fire in your home DO NOT LIGHT IT.