Welcome to the Tenant’s Area
We hope that you find this section of our site useful and informative. The Tenant’s Area focuses on our main areas of operation and will provide you with all the information you need in relation to your tenancy and on how to make a complaint if you are not happy with certain aspects of our service. It also provides information on how we deal with anti-social behaviour, and manage the repairs and maintenance service. You can also use this section to review customer satisfaction levels and to submit your own satisfaction response, comments and feedback on how well we are doing, or you can even pay your rent or report your repair. Should you have other suggestions on how to improve our service, or our website, we would be more than happy to receive your comments.
Our Guidance on how to enjoy a successful tenancy with Ark Housing.